Outsourcing · Training · Consulting
Experienced credit people, when and where you need them
Cover a staffing gap, sharpen your team’s skills, or take a hard look at your credit-to-cash process — with support from a team that lives and breathes receivables.
ARMS · Assisted Receivables Management Service
Outsourced collections staff, without the overhead
ARMS is an affordable alternative for companies facing temporary or ongoing staffing shortages. Public and private sector clients use it to improve cash flow, meet production targets and reduce bad debt — without the cost of a permanent hire.
- Trained collection professionals, short or long term
- Flexible part-time schedules, delivered remotely
- Proven collection procedures, applied consistently
- Regular performance monitoring and results analysis
- Customer communication scripted and approved by you in advance — so every contact reflects your company’s standards

You did a fantastic job in providing [ARMS Employee] to us. Her previous knowledge of [our company] was a huge asset and her performance was what I and the business needed. Thank you!
ARMS client
Education & training
Build a stronger credit team
Our CCP-designated professionals share decades of hands-on experience in collections, A/R systems, results analysis and staff development.
- Seminars and workshops for groups of 15 or fewer
- Customized on-site training programs
- Credinet training for your team
Consulting
Get a free receivables evaluation
We look at every part of your credit-to-cash process — policies, controls and collection practices — to find ways to improve cash flow and reduce the cost of extending credit.
- A/R controls put under the microscope
- Practical, prioritized recommendations
- No-cost initial analysis